Terms of Service

1. Definitions

• “Service” means the Join-Us.app website, applications, dashboards, APIs, and related services we provide.
• “You” means the individual or entity using the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.
• “Content” means any data, text, documents, files (including resumes/CVs), job descriptions, candidate information, feedback, and other materials submitted to or generated from the Service.
• “AI Output” means any summaries, rankings, recommendations, extracted fields, or other results produced by automated processing or machine learning features.

2. Acceptance; changes to these Terms

By creating an account, accessing, or using the Service, you agree to these Terms and any policies referenced in them. If you do not agree, do not use the Service.

We may update these Terms from time to time. The “Last updated” date reflects the latest revision. Changes take effect when posted, unless stated otherwise. Your continued use of the Service after changes become effective constitutes acceptance.

3. Eligibility

You must be at least the age of majority in your jurisdiction to use the Service. If you are using the Service for business purposes, you represent that you have the authority to enter into these Terms on behalf of your organization.

The Service is not intended for use where prohibited by law. You are responsible for ensuring your use complies with applicable laws and regulations.

4. Accounts; security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must promptly notify us of any unauthorized access or security incident related to your account.

You agree to provide accurate information and to keep your account information up to date. We may suspend or terminate accounts that contain false information or that are used in violation of these Terms.

5. The Service; no employment agency relationship

Join-Us.app provides tools that may assist employers and recruiters in managing candidates and applications, and may assist job seekers in interacting with hiring processes. We do not guarantee that any user will be hired, interviewed, contacted, or that any position will be filled.

We are not an employer, staffing agency, or recruiter of record for any hiring process unless explicitly agreed in writing. You are solely responsible for your hiring decisions and compliance with employment, anti-discrimination, privacy, and other applicable laws.

6. AI features; outputs; no professional advice

The Service may use automated processing and AI features to generate AI Output. AI Output may be incomplete, inaccurate, or biased. You are responsible for reviewing and validating AI Output before relying on it, and for ensuring its use complies with applicable law.

AI Output is provided for informational purposes only and does not constitute legal, HR, employment, financial, or other professional advice. You should obtain qualified advice for decisions that may affect individuals’ rights or your legal obligations.

7. User content (including CVs); licenses

You retain your rights in the Content you submit. You grant Kiloma a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, and display your Content solely to provide, maintain, secure, and improve the Service, and as otherwise permitted by our Privacy Policy.

You represent and warrant that: (a) you have all rights and permissions necessary to submit the Content (including candidate data and resumes/CVs), (b) your submission and our processing of the Content as described does not violate any law, contract, or third-party rights, and (c) you have obtained all required notices and consents (or other valid legal bases) to process and share personal data via the Service.

If you submit Content containing personal data (including CVs/resumes), you are responsible for ensuring you do not upload sensitive data unless necessary, and that you comply with applicable privacy and employment laws in each relevant jurisdiction.

8. Privacy; data processing

Our collection and use of personal information is described in our Privacy Policy, which is incorporated by reference. If you use the Service on behalf of an organization, you are responsible for ensuring your organization has appropriate privacy notices and legal bases for processing.

9. Acceptable use; prohibited conduct

You agree not to, and not to allow others to:

• Use the Service for unlawful, harmful, or fraudulent activities.
• Upload malware, interfere with the Service, or attempt to bypass security or access controls.
• Scrape, probe, or test the vulnerability of the Service, except as expressly permitted in writing by Kiloma.
• Reverse engineer, decompile, or attempt to discover source code or underlying models except to the extent prohibited by applicable law.
• Infringe intellectual property rights or violate privacy, publicity, or other rights of third parties.
• Use AI Output or the Service in a manner that violates anti-discrimination laws or applicable employment regulations.

We may investigate violations and may suspend or terminate access if we reasonably believe you have violated these Terms or pose a security, legal, or operational risk.

10. Third-party services; links

The Service may integrate with or contain links to third-party services (for example, identity providers, storage services, analytics, or email services). We do not control third-party services and are not responsible for their content, policies, or practices. Your use of third-party services may be governed by their own terms.

Third-party AI providers

Certain features of the Service may use third-party AI providers to process portions of Content and generate AI Output. When you submit Content for such features, you instruct us to transmit the minimum necessary portions of that Content to those providers for processing on our behalf.

We do not permit third-party AI providers to use your Content to train or improve their general-purpose models. Such providers may process and retain data only as needed to provide the AI services to us, help maintain safety and prevent abuse, and comply with legal obligations, consistent with our agreements and their applicable policies.

Because third-party providers may operate globally, Content may be processed in jurisdictions outside of your country. For more information about how we handle personal data and service providers, please review our Privacy Policy.

11. Intellectual property

The Service, including its software, interfaces, designs, and all related intellectual property, is owned by Kiloma and its licensors and is protected by law. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, or create derivative works of the Service.

If you provide feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without compensation or obligation to you.

12. Fees; taxes; trials (if applicable)

Some features may require payment now or in the future. If you purchase a paid plan, you agree to pay the fees and applicable taxes as described at the time of purchase. Unless otherwise stated, fees are non-refundable except where required by law.

Refund policy

Except as required by applicable law or expressly stated in writing by Kiloma, all fees are non-refundable and all sales are final. We do not provide refunds or credits for partial use, unused time, downgrades, unused seats, or periods in which your account is open but you do not use the Service.

If we offer a free trial, you may cancel at any time during the trial period to avoid being charged. After a paid subscription begins, you remain responsible for all charges incurred through the end of the applicable billing period unless otherwise required by law.

If you believe you were charged in error, please contact us promptly with relevant details. If you initiate a chargeback or payment dispute without first contacting us, we may suspend or terminate your access to the Service while we investigate and respond to the dispute.

We may change pricing or introduce new fees with reasonable notice. Promotional trials or credits, if offered, may be modified or ended at any time.

13. Suspension; termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service (in whole or in part) immediately if we reasonably believe: (a) you violated these Terms, (b) your use could cause harm to the Service, other users, or third parties, or (c) required by law or a legal process.

Upon termination, your right to use the Service will cease. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

14. Disclaimers

THE SERVICE AND AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KILOMA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

We do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, or that any AI Output will be accurate or complete.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL KILOMA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE OR AI OUTPUT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KILOMA’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO KILOMA FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR USD $100 IF YOU HAVE NOT PAID ANY AMOUNTS.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

16. Indemnification

You will indemnify, defend, and hold harmless Kiloma, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right.

17. Governing law; venue

These Terms are governed by the laws of the State of Israel, without regard to conflict of laws principles. Subject to any mandatory local consumer protection rules, you agree that the competent courts located in Tel Aviv–Yafo, Israel will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

18. International use; export controls

The Service is offered to users worldwide. You agree to comply with all applicable export control, sanctions, and trade laws, and you represent that you are not located in, under the control of, or a national or resident of any country or entity subject to comprehensive sanctions where your use of the Service would be prohibited.

19. Contact

Questions about these Terms can be sent to support@kiloma.com.